TransUnion Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

TransUnion Credit reporting department,

Credit monitoring or identity protection Billing dispute North Carolina

Received free credit report from Transunion -. Paid $1.00 by credit card to get - score. They took credit card and began billing me for credit monitoring which I had not requested. Very difficult to cancel program with no refund.

TransUnion customer in North Carolina
Apr 02, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

Company profile

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How TransUnion handles Credit monitoring or identity protection complaints

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionCredit monitoring or identity protection0.2%71.9%9.1%17.9%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.1%65.5%14.6%18.4%1.2%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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