Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Other mortgage Credit decision / Underwriting California

Purchased my home for - in -/-/- and Wells Fargo has my mortgage loan. Interest rates were above 5.75 % and in - was able to refi at -. I was told it was under HARP? Now, that rates have dropped again ; I contacted Wells Fargo and an agent quoted me 3.87 % on -/-/- ; loan balance was -. After turning in numerous documents, tax reports etc., I was denied due to debt to income '' being above - %. The loan payment is $1600.00 and the balance as of today is $290000.00. PAYMENTS HAVE NEVER BEEN LATE. PROPERTY TA-ES HAVE ALWAYS BEEN PAID ON-TIME. PROPERTY VALUE IS -. My income comes from Social Security, - - and City of - thru - - who handles my required minimum distribution ( RMD ) which this year was $ -+ with a balance of $98000.00. I showed proof of ability to increase my income by increasing the - but was denied. By lowering the interest rate from 4.75 % to 3.87 % INCREASES my income by $ -+ monthly. Please help. The major negative in my credit is a shortsale '' of a Florida property that I bought in - with - ; that turned out to be a MAJOR financial loss for me. The property sold in -. I DO N'T WANT ANY CASH OUT!