KeyBank NA Student loan department,
Non-federal student loan Dealing with my lender or servicer Maryland
Originally complained about numerous harassing phone calls ( # - ) and, due to unemployment, how Key Bank refused to allow forbearance. Now, they have reported to the credit bureaus that I am 90 days late ( affecting credit score from - to - ), which is erroneous. Some month payments are doubled. I asked numerous times for a forbearance ( due to unemployment/ hardship - - to - ) and was refused. Monthly payment is $160.00. The following are the payments made:- - $160.00, -/-/- - $160.00, -/-/- - $320.00, -/-/- - $320.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $320.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $320.00, -/-/- - $160.00, -/-/- - $160.00, -/-/- - $160.00.
KeyBank NA customer in Maryland
Apr 02, 2015
* Source: CFPB Complaint Database
KeyBank NA response to complaint:
Closed with explanation
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