Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Utah

When requested, Portfolio Recovery Services ( PRS ) claimed they acted on behalf of - -. However, when asked to provide documentation supporting the debt, PRS did not respond in a timely manner. Instead, the company would just send letters saying, this letter verifies that you owe $ - but without any supporting documentation. It took more than a year to get documentation from - -. PRS never forwarded or provided any proof, even after multiple requests. - did not provide notice to me that the account had been transferred and - - refused to provide documentation for a full year. PRS never provided any verification documents even though it was requested on multiple occasions.

Portfolio Recovery Associates, Inc. customer in Utah
Apr 01, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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