Homestead Funding Corporation Mortgage Complaint

Homestead Funding Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New York

I obtained a new mortgage through - - for the purchase of a new home. We closed on the property located at - - -, -, NY - on - -, 2015. Our - mortgage payment in the amount of $1500.00 was due on - -, 2015. On - -, 2015, I logged into the - - website and made our - payment for $1500.00. This transaction cleared my bank account via ACH transaction on - -, 2015. On - -, 2015, I received a letter in the mail dated - -, 2015 from - stating that our mortgage had been sold to them from - -. After - -, 2015, I contacted - to determine whether my payment had been received. I was advised at that time that it can take some time for that to happen, however, my credit report would not be negatively impacted as they allow a - grace period for mortgage transfers. Since that conversation, I have received collection calls from - - during which I advised the payment was received on - -, 2015. Once I provided this information to the representative, they stated


there by - -, 2015. Well, today, - -, 2015, I received a call from an extremely rude collector for - stating that not only has my payment not posted but they are going to report to the credit agencies that I am 30 days late. I was treated as though I was worthless - and told that if '' my payment does in fact arrive from Homestead, I could dispute the derrogatory information that was reported. This is completely unacceptable. I not only made my payment on time but paid it early and yet I am receiving harrassing phone calls. Also, oddly enough, I received notification from Homestead dated - -, 2015 that stated my mortgage was being transferred to - effective - -, 2015. I thought I was supposed to be notified 30 days in advance if my mortgage was sold???? Clearly this did not happen. I have no confidence in either financial institution.