The Huntington National Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

The Huntington National Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Jersey

On - -, -/-/2013 I applied for a mortgage loan with The Huntington National Bank. Mortgage Loan # -. I was pre-approved for a - year conventional loan at 4.375 %. On - -, -/-/2013 my loan was approved and I locked in an interest rate of 4.75 %. The rate lock expired on - -, -/-/2013 and the mortgage rates subsequently decreased. As the rate of 4.75 % had expired and new rates were lower I asked - - ( NMLS ID : - ) as ( - ) - to give me the new lower rate but she refused. I closed on my property ( - - - - - - -, NJ - ) on - -/-/2013. Is this legal? What are my rights? I wish to file a formal complaint and have CFBP and any other governmental agency with jurisdiction to begin an investigation into this matter. I have mailed your a hard copy of the pre-approval letter as well as the approval letter for your review. Sincerely, - - ( mobile ) --

The Huntington National Bank customer in New Jersey
Mar 26, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

Consumer disputes how The Huntington National Bank handled their complaint

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