The Huntington National Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

The Huntington National Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Jersey

On - -, -/-/2013 I applied for a mortgage loan with The Huntington National Bank. Mortgage Loan # -. I was pre-approved for a - year conventional loan at 4.375 %. On - -, -/-/2013 my loan was approved and I locked in an interest rate of 4.75 %. The rate lock expired on - -, -/-/2013 and the mortgage rates subsequently decreased. As the rate of 4.75 % had expired and new rates were lower I asked - - ( NMLS ID : - ) as ( - ) - to give me the new lower rate but she refused. I closed on my property ( - - - - - - -, NJ - ) on - -/-/2013. Is this legal? What are my rights? I wish to file a formal complaint and have CFBP and any other governmental agency with jurisdiction to begin an investigation into this matter. I have mailed your a hard copy of the pre-approval letter as well as the approval letter for your review. Sincerely, - - ( mobile ) --

The Huntington National Bank customer in New Jersey
Mar 26, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

Consumer disputes how The Huntington National Bank handled their complaint

Created with Highcharts 4.2.3The Huntington National BankComplaint HistoryComplaints3/20124/20125/20126/20128/201210/201211/20121/20132/20133/20135/20138/201310/201311/201312/20132/20143/20145/20146/20149/201410/201411/201412/20142/20153/20154/20156/20158/20159/201510/20153/20164/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Huntington National BankApplication, originator, mortgage broker7.0%62.8%14.0%2.3%9.3%4.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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