First Credit Services Inc. Debt Collection Complaint

First Credit Services Inc. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received New York

I pulled a credit report and noticed a collection account. It is an amount of 120 dollars. I reached out via certified mail in an attempt to verify debt and even settle since it was a small amount. First Credit Services will not answer me with any information about debt and unfortunately I can barely understand their customer service when speaking over the phone with them. Back in -/-/- spoke numerous times to trainer -. Informed me only - could help me. So after numerous attempts in -/-/- turned my key fob in to - as I was unable to reach -.I have been charged up until -/-/-. Even - called me to get my new card security info, - numbers on back of card, which I never gave out but they worked around that as I never gave consent to debit my new credit card. Emailed -/-/- via online email my club '' link asking for membership and contract info identifying myself. That email wentunanswered. -/-/- called - spoke with - who tried to call the - branch but like usual no one was in. - said she would call me back when she heard back but would not give me her extension or direct line to reach her. She never called me back. Several calls later all with no answers I had to cancel credit/debit cards and get new account. Since then it appear as if penalty fees have been assessed. The cancellation letter and the amount to collect do not even match.