Capital One Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt resulted from identity theft

Capital One Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt resulted from identity theft Georgia

I mailed a certified letter to Capital One on -/-/-, -/-/-, -/-/-, and -/-/- asking them to provide me with proof that they provided the Credit Agencies that this account was not lost/stolen and charges were from Identity theft and they have failed to do so. They keep sending the following letter ( attached )

Capital One customer in Georgia
Mar 24, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneCont'd attempts collect debt not owed0.2%89.2%2.2%7.9%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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