Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Texas

The debt, - account was settled and paid with a collection Agency, in -/-/- and -/-/-, with confirmation numbers and check numbers. I have sent this information to another agency who is trying to collect on the debt, each time I call to verify it 's been taken care of and collection attempts to stop, I keep getting information that is incorrect. The original debt collection agency was - -. I was told on more than - occasion that they could not give me any information because it was archived and they gave me other phone numbers to call. - was the original credit card company and when I called their number the recording stated that they were not taking calls at this time. This was on a Thursday, before - CST. Finally I was able to get in touch with their dispute department, via internet and email, I did get a response that the debt was paid in full along with the account number. I am still having issues with the NEW Collection Firm.

Portfolio Recovery Associates, Inc. customer in Texas
Mar 20, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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