Citibank Balance Transfer Fee Complaints

Review and analysis of over 23 complaints against Citibank

Citibank consumers have reported over 23 official complaints related to Balance transfer fee. Out of the 23 consumer complaints against Citibank, 9% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 96% were processed in a timely manner. 43% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Balance Transfer Fee Consumer Complaints


Citibank Credit card balance transfer fee

January 20, 2017 - I was a previous member of Costco while the primary card was still - -. I cancelled my Costco membership in - 2016 and constantly checked my - - account to make sure that there was no remaining balance. I was unaware that my balance would be switched over to CitiBank and now I have accrued multiple late fees and interest which has also had a detrimental affect on my credit. I have never missed a single payment to Costco nor - or any other credit card prior to this incident. If I was aware of the switch over of my balance to CitiBank I would have paid it off. I will gladly pay...

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Citibank Credit card balance transfer fee

August 17, 2016 - CitiBank does not state in their Terms and conditions or in account disclosure. that if i will use my credit card as - - transfer or any service like this, it is considered as a cash advance/Balance transfer. and they charged me interest + a - charge....

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Citibank Credit card balance transfer fee

June 19, 2016 - Citi Double Cash Card Last 4 digits -. Phone : -. Name : - - Address : - - Al - PH - There was a credit balance on my card ( citi bank owes me $53.00. ) I was owed this money for - months and citi did not take any steps to refund me. Citi sent me blank check, I used - check to get my funds Citi was illegal holding without interest. I wrote a check for the amount $53.00 and deposit it to my account. Citi paid the check but charged me a fee of $5.00. There was no notice or info on the check that a fee would be charged. I want Citi to refund me the fee of $5....

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Citibank Credit card balance transfer fee

February 5, 2016 - Citibank billed me for a balance transfer check in the amount of $920.00. I never wrote this check, so I called them to complain about this fraudulent and they sent me a new card and said they would reverse the charge. The next statement shows a balance transfer fee for $36.00 - this is 4 % of the balance transfer they said they would reverse. Why is Citi charging me a fee for a charge that I never made? Upon contacting their online representative, I was told I need to get on the phone with their call center for a third time. please have them do the right thing without havign to talk to a ...

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Citibank Credit card balance transfer fee

November 30, 2015 - This is a continuation of case # - where upon rectifying issues on prior complaint, I have now been charged additional fees. When Sears reallocated my - payment to 1 ) pay in full the revolving debt of $1500.00 and 2 ) apply the remaining payment toward the deferred billing of $1100.00, I was charged $16.00 to do that. Sears treated my money as if I did a balance transfer toward paying the deferred bill. Sears took the $16.00 out of my payment. I called Sears. Spoke with their dispute department and was told she could not do anything to help me with Balance Transfer Fees. I expla...

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Citibank Credit card balance transfer fee

October 22, 2015 - I was sent 0 % promotional balance transfer checks for my Citi credit card. The letter attached with the checks said in large letters at the top 0 % Promotional APR on Balance Transfers until -/-/2016. After that, your standard variable rate applies, currently 11.99 % APR. The standard balance transfer fee is $5.00 or 3 % of the amount of each transaction whichever is greater. '' However, apparently the balance transfer fee that applied to the checks needed to use the 0 % offer is 4 % of the amount of each transaction. This is extremely misleading advertising, I decided to use - of...

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Citibank Credit card balance transfer fee

September 25, 2015 - Sears mastercard credit card services provided balance transfers at 0 % until -/-/-, they only had one place on info that stated they are charging a fee vs interest on paperwork. This was misleading, so in fact they are getting there interest up front. There topic in bold larger letters states, YOU COULD SAVE ON INTEREST BY TRANSFERRING HIGH BALANCES. Checks should state that you agree to rates provided. I have used there checks before without this fee provision. Please advise ...

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Citibank Credit card balance transfer fee

June 28, 2015 - I 'm writing to report that the banks have n't changed - bit in the area of setting misleading / confusing terms and agreements to their customers. Recently, i availed of a balance transfer offer from Citibank - I have a Citibank - Card. Even though my card agreement and pricing information table indicate that balance transfer fees indicate that fees would be $5.00 or 3 %, i was charged. When i contacted the customer service rep, his answer is that the balance transfer check i used had the terms as 5 %. How many forms is a customer supposed to look over to execute a simple balance tran...

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Citibank Credit card balance transfer fee

June 23, 2015 - I received an email from the Citi Fraud department so I called Citi credit card services to gather more information. Upon talking to the representative I was advise a dollar amount that was different than what I had. I had used - promotional checks from Citi for 0 % on balance transfers until -/-/2016 with a $5.00 or 3 % fee, whichever was greater. After talking to the fraud department I started questing the amount and they transferred me to a customer service where I was told the fee is % 5 not % 3, I advised that the paper I have that is attached to the check states 3 % not % 5, C...

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Citibank Credit card balance transfer fee

April 14, 2015 - I have a credit card - - - -I have a balance of about $ 3500I am a - - veteranliving in a retirement home - - years oldThey are bialling me at $290.00 per month- I can pay about $100.00 -Macy is crrentlyf ining me each month I want to pay and have been paying my account up to date for several yearsCan I get a mediation?? ...

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