RBS Citizens Customer Service/Customer Relations Complaints

Review and analysis of over 1 complaints against RBS Citizens

RBS Citizens consumers have reported over 1 official complaints related to Customer service/Customer relations. Out of the 1 consumer complaints against RBS Citizens, 0% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Customer Service/Customer Relations Consumer Complaints


RBS Citizens Other financial service customer service/customer relations

June 24, 2015 - Received a letter in mail written - - received Citizens - - stating the citizens bank is going to cancel my account as of - -. No reasoning found never bounced a check. Only reason on letter is because they can. Contacted via phone said go branch. I went to - branches did n't know why. I put in - too really disappointed them. After that - said they could can cancel acounts No warnings. Still why she will try to reinstate account. ...

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