Review and analysis of over 7 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 7 official complaints related to Forbearance / Workout plans. Out of the 7 consumer complaints against Synchrony Financial, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synchrony Financial Credit card forbearance / workout plans March 14, 2017 - I have a Amazon Card through Synchrony Financial. I had a $700.00 credit limit. I made my monthly payments until I could n't in - of 2016. A rep from synchrony called me in - of 2016 and we set up a repayment plan for six months so I could get my card back on track. Every Month through the six months the payment was a little more than the last. Well come to the end of the six months my account is still delinquent and closed. The rep told me that when I finished with the - payments my account would be current, the late fees would stop and I would start making the usual monthly paymen... |
Synchrony Financial Credit card forbearance / workout plans February 7, 2017 - I have a credit card, Care Credit with Synchrony Bank that I have had since - - that I have been paying on monthly since. I received an online statement that I have gone over my $2000.00 credit limit and owe a minimum payment of $170.00. After contacting the customer service department for the Card on -/-/-. I was informed by the agent, that the reason my monthly payment is so high due to a missed payment and due to the promotional fees. The agent stated that I have made over $800.00 in payments just in the past year from what her system can only go back 1 year, and accumu... |
Synchrony Financial Credit card forbearance / workout plans January 5, 2017 - Due to financial hardship I was unable to keep up with monthly payments on my Synchrony/CareCredit account, which was in excess of $3000.00. At - point about - months ago they offered to settle it for a fraction of the balance but I told them I intended to pay the full debt but needed more time. I then began receiving threats to charge off the account, to which I told their representative on the phone that I did not want it charged off but needed more time to be able to start payments again. That person said they would note it on the account. I now come to find out that this shady co... |
Synchrony Financial Credit card forbearance / workout plans November 1, 2016 - Synchrony Bank previously GE Retail Bank now is the financing company for Lowe 's, and HH Gregg. I made an unemployment claim back in 2013 to now have Synchrony Bank state that I did not have card coverage. I had both card for more than 20 years. I can not say how terrible this made me feel and how hard this is for this retail giant. I have these account that I paid on time over the years. I now need your assistance I know I was sold the card service to only have these companies report a Collection Balance when this is a Unemployment claim from - that should have paid both these accounts of... |
Synchrony Financial Credit card forbearance / workout plans September 28, 2016 - I attempted to contact Sam 's Club to get my payment reduced. However, Once it was being transferred to customer services i got a number code ( - ) and the phone hunged up. I have been with Sam 's club for sometime now. In the past my payment history has been in great standings. However, I had a change in job where my income has decreased tremendously and I can not afford to keep up with the payments. I have been late frequently and Sam 's continue to add more late fees that causes the balance of my Sam 's club account to increase. I am being charged - for late fees and - for interest... |
Synchrony Financial Credit card forbearance / workout plans June 16, 2016 - I had a dental procedure in - of - and was given Care Credit as an option to pay the $3200.00. I was quite out of it -. I realize now that I should not have agreed to any financial plans while fuzzy. However the dental office staff did n't give me much info and made it seem like a very standard way to pay. I was offered either a no interest plan if paid by a certain date and a fixed payment plan with interest. I 'm not even sure which plan I chose. Probably the one with the lower payment as I was financially strapped after a lay off. I 'm not sure if I signed anything. My monthly pa... |
Synchrony Financial Credit card forbearance / workout plans January 18, 2016 - On -/-/- we made a purchase of $3000.00 with a promotional credit offer of 18 months @ 0 % interest. I was able to make all the payments on time and in excess of the minimum payment due of $160.00. By - - I had a balance of $960.00 with 10 months to go on the 0 % offer. On -/-/- I called Synchrony Bank to reduce the minimum payment to $100.00. The first agent was un helpful. I waited - minutes to speak to - - - -, who refused to do anything. Her supervisor was unavailable. I asked how I could register a complaint. She said she could submit - on... |