Review and analysis of over 44 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 44 official complaints related to Forbearance / Workout plans. Out of the 44 consumer complaints against GE Capital Retail, 18% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 36% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.
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GE Capital Retail Credit card forbearance / workout plans July 13, 2015 - Please see attached letters of - - and - -. Briefly, on - -, - at -, - and - - ( husband and authorized user on the account ), was on the phone with Synchrony Bank/Care Credit for almost 30 minutes with multiple personnel. During the call, we made payment arrangements, and provided a bank account for such payments. ( - - has made substantial, regular payments for this account of approximately $30000.00 or more from when it was opened in - and through -. ) Despite doing so, the representative alleged that the bank account was invalid and then disco... |