Review and analysis of over 8 complaints against Navy FCU
Navy FCU consumers have reported over 8 official complaints related to Transaction issue. Out of the 8 consumer complaints against Navy FCU, 25% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navy FCU Credit card transaction issue February 28, 2016 - I attempted to purchase a dating service from a merchant called " - ''. The merchant charged $3000.00 on my credit card and provided no service. The merchant claims there is a contract and the funds can not be returned. However, I did not sign any contract and requested the merchant to cancel the service. I informed Navy Federal Credit Union to dispute the transaction more in early - 2016. It is now more than 50 days since the dispute was filed and the merchant has not responded. Navy Federal Credit Union is now requesting another 45 days for the dispute. From my understanding, if the ... |
Navy FCU Credit card transaction issue July 6, 2015 - Charged - by - - - company to my Navy Federal Credit card for a transaction that was already paid for by my insurance company. I have opened disputes with Navy Federal and have to hear back/have the disputes resolved after providing documentation proving that these charges have been paid by an insurance company already. Navy Federal is not processing the disputes in a timely manner. ... |
Navy FCU Credit card transaction issue March 28, 2015 - I made a purchase through - to a company in -. - completed the foreign transaction and the seller was charged the foreign transaction fees. On my last credit card statement I was charged a foreign transaction fee. This fee is fraudulent. The credit card company did not process a foreign transaction and therefore can not charge a foreign transaction fee. Their excuse was there is - writing in the description. ... |