ACE Cash Express Inc. Can'T Stop Charges To Bank Account Complaints

Review and analysis of over 12 complaints against ACE Cash Express Inc.

ACE Cash Express Inc. consumers have reported over 12 official complaints related to Can't stop charges to bank account. Out of the 12 consumer complaints against ACE Cash Express Inc., 8% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Can'T Stop Charges To Bank Account Consumer Complaints


ACE Cash Express Inc. Payday loan can't stop charges to bank account can't stop charges to bank account

June 8, 2016 - applied for a payday loan from ACE cash express on -/-/16. did not receive funds as promised on -/-/16 so I called and cancelled. with cust svc rep - at ex - - assured me that loan was cancelled. received funds on -/-/16. Tried to cancel, talked to an extremely rude CSR named -, she claims computers are down so I can not cancel or pay off loan, she then hung up on me during conversation. called back and asked to talk to her supervisor and was hung up on again, Computers will be down all day so I can not pay off loan until -/-/16 if computers are working the...

Read more

ACE Cash Express Inc. Payday loan can't stop charges to bank account

July 21, 2015 - ACE CASH E-PRESS WONT STOP HARRASSING ME AND KEEPS MAKING THREATS TO PLACE ME UNDER ARREST. I TOLD THEM I LOST MY JOB AND COULD NOT PAY OFF THE LOAN, I ALSO ASKED IF I COULD MAKE PAYMENTS, AND THEY SAID NO, AND TOLD ME TO GO GET A JOB AT - OR ELSE THEY WILL PRESS FELONY CHARGES AGAINST ME. MY BANK WAS WITH - -, WHEN I HAD MY ACCOUNT OPEN, I ASKED THEM TO DIFFER A PAYMENT OR FOR AN E-TENTION AND THEY REFUSED AND KEPT CHARGING MY ACCOUNT UNTIL I WAS FORCED TO CLOSE MY ACCOUNT BECAUSE OF NSF FEES. I HAVE NO IDEA WHAT TO DO. PLEASE HELP! ...

Read more

ACE Cash Express Inc. Payday loan can't stop charges to bank account

May 15, 2015 - ace check cashing has been trying to withdraw money from my bank account multiple times every month putting me in even more debt because of the overdrawn fees that come with my bank. I have got some harassing phone calls from a unavailable number stating that they are going to send me to jail for 15 years if I do not pay them. I was even told by the person from Ace Checking that if I did not pay them today that they would send a police office to my door and arrest me. I get at least - phone calls a day from them sometimes at - I have told to stop calling me and to send me any information...

Read more