Review and analysis of over 14 complaints against USAA Savings
USAA Savings consumers have reported over 14 official complaints related to Balance transfer. Out of the 14 consumer complaints against USAA Savings, 14% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 93% were processed in a timely manner. 36% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
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USAA Savings Credit card balance transfer December 1, 2016 - This is a credit card fraud case beginning in - 2016! I orignally reported the fraud charges to usaa in - 2016! Total fraud charges of over $3000.00 were added to my credit card balance due, of which $26.00 were charges belonging to me! Most fraud charges have been credited to my balance due except $670.00 which were transferred to my balance due payment for - 2016. After reporting fraud charges I have repeat- edly talked to customer service, fraud dept. attempting to reach a conclusion and a " - '' balance! A letter, e mails were sent asking for verification ( transactions )... |
USAA Savings Credit card balance transfer February 4, 2016 - I accepted a 0 % interest for 12 months balance transfer offer from USAA and set up automatic withdrawals from my credit union account so that the balance would be paid within those 12 months. I ended up paying off the balance about 4 months early and attempted to cancel, without success, the remaining - payments. I had a - balance on that card in -, yet USAA still withdrew the payment. I contacted them, they said they would cancel the remaining payments but that they would " have to put a ticket in ''. On - -, they again took money from my credit union account when I had a -... |
USAA Savings Credit card balance transfer May 27, 2015 - I was offered a promotional APR of 0 % interest on balance transfers and convience checks that expired on - -, 2015. On - -, I called USAA customer service to process - balance transfers and was told my account was locked and I would have to call back in 24hrs to process the transfers. I called back to USAA 's customer service to process - balance transfers on - - and spoke to a represenitive about the offer and was told that that day - - was the last day to take advantage of the offer. I gave her my first account number to a - and - credit account. The repr... |