SunTrust Bank Convenience Checks Complaints

Review and analysis of over 1 complaints against SunTrust Bank

SunTrust Bank consumers have reported over 1 official complaints related to Convenience checks. Out of the 1 consumer complaints against SunTrust Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Convenience Checks Consumer Complaints


SunTrust Bank Credit card convenience checks

November 5, 2015 - SunTrust Bank offered me a - to replace the bank card that doubled as a credit card, I agreed to accept it. They also offer convenience checks monthly. I needed to use one with the understanding that it was interest free for 18 months. Starting in -, I was charged interest. When I called, I was told that because the credit card was no longer interest free, the amount of the convenience check and whatever charges I had would be combined and I would be charged at the rate of the credit card. I stopped using the card and was still charged interest. What I learned today is that my monthly p...

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