Review and analysis of over 1 complaints against HSBC North America Holdings Inc.
HSBC North America Holdings Inc. consumers have reported over 1 official complaints related to Credit determination. Out of the 1 consumer complaints against HSBC North America Holdings Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC North America Holdings Inc. Credit card credit determination August 1, 2016 - I attempted to pay my HSBC - ( Account - ) back in - 2016 via online payment. Thier system was down and I was unable to make the payment after several attempts. I managed to get through and call my payment in. I was refunded late fees due to their system being offline. Later, back in early -, I discovered that they had reported my account delinquent and had been reported to the various credit agencies. They had canceled my account without my knowledge. I tried to get them to remove the negative report, but they insisted they were not at fault - even though they had previously admit... |