Review and analysis of over 1 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 1 official complaints related to Rewards. Out of the 1 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Credit card rewards January 18, 2016 - On - -, 2016 I redeemed - Everyday Rewards points on my Citizens Bank - which entitled me to a cash deposit of $120.00 to my Citizens Bank - deposit checking account. The deposit normally takes 3-5 business days and as of - -, 2016 I have not yet received it. The redemption was made online. On - -, I notified the Everyday Rewards department by telephone and was assigned case # - to my complaint. Since then I have made several telephone calls to check the status of my complaint but could not receive any information other than they were working on it. On - -/-... |