Review and analysis of over 49 complaints against Wells Fargo
Wells Fargo consumers have reported over 49 official complaints related to Rewards. Out of the 49 consumer complaints against Wells Fargo, 33% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 98% were processed in a timely manner. 12% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Wells Fargo Credit card rewards November 13, 2015 - I was given an automatic upgrade to my Wells Fargo, which had an increase in the rewards program of - points per dollar instead of -, effective - -, 2015. I called at the end of -/-/-//beginning of -, and a lady confirmed that the increase was correct. I get my - statement, no increase. Called again, then told it would take - to - billing cycles. I wait for the - statement, still not given credits and I call -/-/15. I am bounced around to find - side of Wells Fargo shows the - points, but the reward side stills only shows -. Told wait another bill... |
Wells Fargo Credit card rewards October 10, 2015 - I was promised a - signing bonus points which is worth $400.00 in cash when I applied Wellsfargo - - - on - - 2015. The Letter came with the card arrived said I would get points posts to my account - billing periods the date after $3000.00 qualifing net purchase posted. I made my $3000.00 spending in - and today -/-/2015 - billing periods after still no sign of my bonus points. I have called every month a few days after each closing date, and got same answer - billing periods after 3 month spending period ' which is different from it stated on the lett... |
Wells Fargo Credit card rewards July 24, 2015 - I applied for a wells fargo propel card on - - 2015. I had to spend - in 3 months to receive - bonus points. I completed my required spending in -/-/- and my bonus points were shown as pending to post - -. I also called -/-/- to ask when they would post - i was told - -. They did n't post and i called back - - - the lady said they would post - -. I verified on the website that it was now changed to - -. I called in - - when they did n't post and was told they would post - -. My complaint is that they are not posting in the time th... |
Wells Fargo Credit card rewards July 6, 2015 - I have applied for Wells Fargo - and I was told by a rep, that each point I earn on the card I would be able to redeem for - cents per point. When I log in into my account I see only redemption for - cents. i called numerous times about it, but every time I 'm told bank is looking into it and they have created case # -. No other updates at all. ... |
Wells Fargo Credit card rewards May 14, 2015 - Wells Fargo informed me that they made a business decision '' to close several of my accounts. I have serious concerns related to the credit card account and associated cash back rewards account which were closed, with that said : I have concerns in that the $1700.00 in earned cash back rewards ( see attached .xls ) which were part of the promotional offer extended to me in exchange for account opening will not be honored. The referenced $1700.00 in pending cash back rewards were earned by me and due to vest on - - 2015 in conjunction with the advertised promotional offer. The subje... |
Wells Fargo Credit card rewards April 30, 2015 - Wells Fargo 's informed me that they made a business decision '' to close some of my accounts. I have numerous concerns related to the accounts which are slated for closure, with that said : Since Wells Fargo has determined to close my cash back visa signature card account through no fault of my own, I am left with serious concerns that my pending cash rewards will be forfeited & that my rights related to the Fair Credit Reporting Act have been violated. ... |