RBS Citizens Rewards Complaints

Review and analysis of over 8 complaints against RBS Citizens

RBS Citizens consumers have reported over 8 official complaints related to Rewards. Out of the 8 consumer complaints against RBS Citizens, 25% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

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New Rewards Consumer Complaints


RBS Citizens Credit card rewards

March 23, 2015 - I 'm a longtime member of Charter One Bank/RBS Citizens Bank. When my mother ; - - became elderly, I assisted her in opening an account with Charter One at their branch office located on - - - of - in -, Michigan and I was placed on her account as co-account owner. As my mother 's -, it became necessary for me to obtain a Durable Power of Attorney '' to handle both her Financial and Medical needs. Some years ago, with my mother present, I presented the original ( stamped with seal ) Durable Power of Attorney '' at the Charter One branch office located on - in -,...

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