Review and analysis of over 3 complaints against Citibank
Citibank consumers have reported over 3 official complaints related to Overdraft, savings or rewards features. Out of the 3 consumer complaints against Citibank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 67% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Prepaid card overdraft, savings or rewards features May 20, 2016 - I purchased - new tires from - -/-/- off of -. There was a promotion where we would get an $80.00 prepaid - debit card as a result. We moved from - to - -/-/- and had all of our mail forwarded. I called - about the status of the debit card as we never received it. They had no idea where it was and ordered a new one from -. We did n't get this new debit card until the -/-/-. We went to use the debit card -/-/- and realized that the funds had been removed as of - -, -. I called up - who tried to have the funds re-instituted but were n... |
Citibank Prepaid card overdraft, savings or rewards features March 17, 2016 - This account is not suppose to overdraft occording to the rules upon opening it. Ive been charged double fees a few times and it is not acceptable.This acct is a - Card by Citi ( its for - donations $25.00 per donation with numberous fees charged as wel ) Frankly I think it very unfair to the other donors that are cheated to ... |