Review and analysis of over 4 complaints against Medical Business Bureau
Medical Business Bureau consumers have reported over 4 official complaints related to Communication tactics. Out of the 4 consumer complaints against Medical Business Bureau, 25% were disputed by the consumer (i.e. the consumer was not happy with how Medical Business Bureau responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Medical Business Bureau resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Medical Business Bureau Debt collection communication tactics used obscene/profane/abusive language May 19, 2015 - I spoke with an agent and I asked if I could get documentation to verify I owe a debt and he says no I would have to talk to my insurance since they made an initial payment. I told him the letter they sent said that I could dispute the debt and he says you do n't know what dispute means '' I said he was being rude and unprofessional and I requested to speak to another agent or supervisor and he says they do n't have time to talk to people like you ''. I said are you refusing to let me speak to a supervisor he says yes, I am not going to bother them with your issues '' The agent refused to p... |