Review and analysis of over 2 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 2 official complaints related to Advertising and marketing. Out of the 2 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Credit card advertising and marketing January 5, 2017 - I am a Citizens Bank " Cash Back '' Credit Card holder. I pay my balance monthly, an investigation needs to be launch as to certain features of the Credit Card do not or are not recognized by the bank. Citizens needs to stop advertising the credit card as a " cash back '' credit card when they fail to give cash back as in comparison to a - - credit card/ cash back or a - -, ca sh back credit card. The features that they consider to offer the cash back allowance on, Gas, groceries, restaurants and types of entertaining, are not or do not meet their standards towards a cash back awar... |
Citizens Financial Group, Inc. Credit card advertising and marketing September 18, 2016 - In -, 2016 I received an email from Citizens Bank, -, CT instructing me to activate my credit card. I immediately called the bank and wrote them to complain about the email since I was not a customer of the bank. I spoke with - - - at Citizens Bank, - - - -, - -. I wrote her on - - asking who my socalled card was mailed to. I got no response to my letter. On - -, 2016 I received another email Instructing me to activate my credit card. I request that your agency investigate this bank to insure that this in not another scam similar to - - an... |