Review and analysis of over 2 complaints against Western Union
Western Union consumers have reported over 2 official complaints related to Unexpected/Other fees. Out of the 2 consumer complaints against Western Union, 0% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Western Union Other financial service unexpected/other fees July 7, 2015 - When I deposited a Western Union money order into my checking account, it was not honored by Western Union. As a result I incurred $10.00 in fees from my bank. Further, Western Union stopped payment on the money order. When I called Western Union to correct this, the person I spoke to told me to send them a copy of the money order and the money order receipt. The person I spoke to specifically told me I would not be charged any fees since the money order was valid and the problem was not my fault. Even though I followed their requirements, They sent me a check for $480.00, and not the valu... |