AES/PHEAA Problems When You Are Unable To Pay Complaints

AES/PHEAA consumers have reported over 210 official complaints related to Problems when you are unable to pay. Out of the 210 consumer complaints against AES/PHEAA, 20% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.