Review and analysis of over 18 complaints against BB&T Financial
BB&T Financial consumers have reported over 18 official complaints related to Billing disputes. Out of the 18 consumer complaints against BB&T Financial, 28% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Credit card billing disputes June 15, 2016 - Several years ago I applied for and received a credit card from BB & T for emergencies and personal purchases. In - after reviewing a statement I noticed that a charge called " special purchases '' was being billed for approximately $400.00 monthly. I am unsure how long this charge has been part of my billing cycles but after several attempts to gain answers from BB & T I have received no answer concerning what this charge consist of. I have spoken several times with branch representatives but each continue to say that there is no longer any record to give an indication of what the charge... |
BB&T Financial Credit card billing disputes January 27, 2016 - bb and t banks and credit card issuer numerous problems ongoing basis such as failure to give credit for cash payments made until at least two days later ; failure to monitor online giving of new bank accounts resulting in identity theft to us and not assisting in any way other than to provide - toll free hotlines - - - dollars was taken from our church account the moment they issued - new bank accounts to criminals online with little or no safety protections for bank and credit clientele ; numerous credit care issues reported to them on phone and e mail and in certified mail - all... |