Review and analysis of over 2 complaints against Umpqua Holdings Corporation
Umpqua Holdings Corporation consumers have reported over 2 official complaints related to Problems caused by my funds being low. Out of the 2 consumer complaints against Umpqua Holdings Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Umpqua Holdings Corporation responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Umpqua Holdings Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.
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Umpqua Holdings Corporation Bank account or service problems caused by my funds being low June 29, 2016 - When I first stated my account with Sterling savings I was asked if I wanted to have my debit purchases continue even when my account was over drawn. I stated I did not want to be able to continue using my card if there was no money in my account raking up huge overdraft fees. Sterling savings became Umpqua bank. I have a business account and I raked up huge overdraft fees because I was not aware my account was empty. I contacted Umpqua and stated that I had agreed to have my debit card rejected if I had no money in my account. Umpqua stated it did not have that policy but I was never contacte... |