Resources for resolving common issues with SunUp Financial products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to SunUp Financial and work to get a response. After your complaint is forwarded, SunUp Financial has 15 days to respond to you and the CFPB. SunUp Financial is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
SunUp Financial Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 29, 2016 - On -/-/2016 I received a call from -. I answered my cell phone and talked to a - -. He told me he was calling of an old payday loan that was sold to his company from - -. I asked him how much did I owe. He told me that I can go on 4 monthly payments of $390.00 per month, 6 monthly payments of $350.00, or $260.00 for 8 months. He also told me I have a balance of $2100.00. I called - - they told me I borrowed $1000.00. I asked - - if you can mail me verification of debt. His comment was that he does n't have to provide any verification of debt. I though... |
SunUp Financial Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect April 14, 2016 - This loan from - - has charged me more interest than I ever thought I would have to pay. For a - dollar loan they are trying to make me pay back - dollars. In addition, they took - payments out of my account at the same time. I want to resolve this loan by paying the difference between - and the - that I have already payed, which would mean my balance should be -. Please help me with this situation.... |