Stop Express Collections, Inc. Phone Harassment

Resources for resolving common issues with Express Collections, Inc. products and services

You can reduce the number of unwanted calls from Express Collections, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Express Collections, Inc. Consumer Complaints


Express Collections, Inc. Debt collection false statements or representation attempted to collect wrong amount

October 25, 2016 - -/-/-, I was made aware of an old daycare bill that was in collections. The total amount, with fees included was $470.00. ( The original amount due to the provider was about half that. ) I paid $200.00 down, and set up a payment arrangement for $28.00 a month for ten months.I paid the debt by following the payment arrangement and was recently contacted by a representative of the company to pay an additional $100.00. I do not owe this debt. When I told him that he threatened to seize property, garnish my wages, or let the courts decide. This very same debt is also listed on my cred...

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Express Collections, Inc. Debt collection communication tactics called after sent written cease of comm

May 12, 2016 - They call me on my cell phone during working hours. They are aware this is a cell phone. I have told them that I do not have a land line I have written to them telling them not to call me at my job. They are aware of my work hours. I also do not owe this debt. The vet took an - that I did not authorize. ...

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Express Collections, Inc. Debt collection false statements or representation indicated shouldn't respond to lawsuit

July 18, 2015 - I was told that I had an open credit card from 1999. I was contacted in - about this debt and told that I would have to pay over - worth of interest. When asked if I was going to pay this or not-I said no ''. The debt collection agency sent legal paperwork to my home and the post office had my - year old daughter sign for it while I was at work. The judgement went through - South Dakota without my knowledge and I have been fighting it ever since. I have written to the court and contacted the debt collection agency. The time of elapse for the debt had passed. They charged an exorbi...

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Express Collections, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to

June 18, 2015 - Continuously call my place of employment despite the fact I have told them not to do so. Scheduled court when I was in the hospital getting -. The debt has been paid ...

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