Resources for resolving common issues with The TRAF Group products and services
You can reduce the number of unwanted calls from The TRAF Group you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
The TRAF Group Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 10, 2017 - I went to - a few years ago for a -. - told me before he can look after me they would need to contact my insurance company and after he get approval of payment his office would call me and schedule a date for me to come in, I payed my copayment, and lefted the office. Two weeks later I receive a phone call from - office with a date and time to come in, I went into the office payed another copayment. They told me my insurance approve my procedure and I do n't have to worry.I taught everything was fine, never heard back anything from the office, nof phone calls or anything. Now two y... |
The TRAF Group Debt collection communication tactics used obscene/profane/abusive language November 17, 2016 - I CONTACTED A-1 COLLECTIONS IN - NJ AFTER DISCOVERING A DEBT I OWED THROUGH MY CREDIT REPORT. THE REPRESENTATIVE I SPOKE TO ( - - ) IMMEDIATELY SHOWED AGGRESSIVE BEHAVIOR OVER THE PHONE. I FREELY SUBMITTED ALL THE INFO THAT I HAD BUT HE CONTINUED TO ACT IN THIS MANNER AND FINALLY ACCUSED ME OF NOT COOPERATING TO HANDEL THE MATTER AND PROCEEDED TO HANG UP ON ME. LET ME NOTE THAT I CALLED THEM NOT THE OTHER WAY AROUND. I FIND IT FRUSTRATING THAT I WAS BEING ACCUSED AND TREATED POORLY WHEN I WAS THE ONE TRYING TO CLEAR THE MATTER UP. THIS INDIVIDUAL SHOWED BULLING TACTICS TO E-ERCISE HIS... |
The TRAF Group Debt collection taking/threatening an illegal action attempted to/collected exempt funds October 8, 2016 - I WAS ASKED TO PAY THIS DEBT WHEN I WAS ON UNEMPLOYMENT INSURANCE Benefits AND NOW THATI DO N'T EVEN HAVE UNEMPLOYMENT INSurance Benefits and just the SNAP BENEFI=ST.\... |
The TRAF Group Debt collection cont'd attempts collect debt not owed debt is not mine July 25, 2016 - I have a hospital bill that shows no insurance coverage however, I was insured. They billed the medical expenses to my former address instead of my current. I did not realize this was a bill in collections until this year.... |
The TRAF Group Debt collection cont'd attempts collect debt not owed debt was paid June 7, 2016 - I went to - - - - - - ( -, NJ ) on -/-/-. I left the - after waiting over 30 minutes & not even seeing a Triage nurse. I never saw the financial dept nor a physician. In - -, I discovered that A-1 Collection Service ( -, NJ ) had submitted to my credit report a $29.00 balance due from - a year prior ( -/-/- ). I immediately called A-1 Collection Service on - -, - as I had never been notified of a bill via mail or phone call from - or A-1 in the 20 months prior ( -/-/--/-/- ). I spoke with - - - who confirmed ... |
The TRAF Group Debt collection disclosure verification of debt not given enough info to verify debt May 26, 2016 - I previously sent you a letter requesting that the collection that you are erroneously reporting against me be validated or removed from my credit report. I received your response and it is not acceptable, it is vague and does not constitute any form of validation according to the FDCPA or verification according the FCRA. ... |
The TRAF Group Debt collection false statements or representation attempted to collect wrong amount November 24, 2015 - A collection company is trying to charge me a collection fee for a debt they bought and collected on. I paid my debt of $470.00 the day I was notified. They are trying to add on $140.00 as a collection fee they are charging. My right I believe is they can not collect more than my debt. ... |
The TRAF Group Debt collection false statements or representation attempted to collect wrong amount October 11, 2015 - After asking A-1 Collection Service of -, NJ for copies of the original invoices from - - - they sent me - statements then sent me - invoices each for the total amount. They also reported all - invoices to the credit reporting agencies making it appear that a disputed amount of $1400.00 is $5700.00. The statements they sent me in proof of debt owed ( after a 3-5 year period ) have handwritten amounts due on otherwise computer generated statements. I dispute all - statements as I paid the normal office copay of $20.00 at each visit. It appears that the hospital own... |
The TRAF Group Debt collection false statements or representation attempted to collect wrong amount September 28, 2015 - I was in the hospital of - -. located in - De. I suffered - ( -/-/- 2009 ) at the time. - - requested an independent ( someone who is not assigned to - - - - - - - assigned to my case. Prior to seeing - -, he called me on the telephone, where he became extremely rude and lets just say unprofessional. He followed that phone call up with a visit where I told him : I do NOT want your services. '' I shared this with him prior to any verbal exchange when he came into my - room. He persisted that he attend to me ; I let him know under no uncertai... |
The TRAF Group Debt collection cont'd attempts collect debt not owed debt is not mine September 16, 2015 - Copied and past emails to Word document as per - -. I was unable to upload from email. I am filing this complaint against - andA-1 COLLECTIONS SVC - - - -, NJ - ( - ) -. This company has place a negative report on my credit report after I tried and sent letters stating that this account does not belong to me. I will attach emails of what had taken place. I explained to them even while I was in the hospital and as they kept calling my cell phone that I was not responsible for the debt and they need a better way to help the consumer on their website. I never signed ... |
The TRAF Group Debt collection communication tactics used obscene/profane/abusive language July 28, 2015 - - -, 2015 I called into A-1 Collection Agency to make a payment with - - - ( ext. - ), per an agreement from the prior month, that was confirmed by - ( ext. - ) whereby I paid the balance of one account off that would be removed from my credit report as a courtesy, and would begin a repayment plan in the amount of $ -/month on the other account, preventing negative reporting on this account. - - ( the only name given to me ) stated - - was on leave & he 's the person I would be speaking with. I proceeded to inform him of my previous discussions, and he st... |