Guaranteed Rate Other Mortgage Complaints

Review and analysis of over 12 Other Mortgage complaints against Guaranteed Rate

Guaranteed Rate consumers have reported over 12 official complaints related to Other mortgage. Out of the 12 consumer complaints against Guaranteed Rate, 25% were disputed by the consumer (i.e. the consumer was not happy with how Guaranteed Rate responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Guaranteed Rate resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Other Mortgage Consumer Complaints


Guaranteed Rate Mortgage application, originator, mortgage broker

February 17, 2016 - On -/-/-, we heard about a TV commercial to offer the low rate for refinancing. The commercial stated that how easy to apply for home loan online and get a guaranteed interest rate instantly. The commercial does not say anything about the company 's eligibility requirements such as - credit score, - % debt-to-income ratio and - % loan-to-value ratio. If I had known these requirements, I would never have called them or applied for loan. My representative spoke with a Mortgage Specialist of the lender. I was asked to complete an application online. I encountered a system error...

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