Quicken Loans Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 41 Conventional Adjustable Mortgage (Arm) complaints against Quicken Loans

Quicken Loans consumers have reported over 41 official complaints related to Conventional adjustable mortgage (ARM). Out of the 41 consumer complaints against Quicken Loans, 22% were disputed by the consumer (i.e. the consumer was not happy with how Quicken Loans responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against Quicken Loans resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


Quicken Loans Mortgage application, originator, mortgage broker

May 16, 2016 - In - - I applied for a mortgage refinance 5 year ARM from Quicken-. The process of getting their loan meant that I had to deal with numerous inconvenient calls at all hours of the day from - plus company team members, causing hassles, confusion and doubt. Most times I received a recording when returning a call, even when calling back within 5 minutes. After an arduous 3 1/2 month process, it was ending. I signed the loan documents and they were notarized on - -, - a.m. I found the company 's Right To Cancel ( rescission ) forms gave me the option to rescind within the thre...

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Quicken Loans Mortgage loan servicing, payments, escrow account

April 1, 2016 - Quicken Loans DISCRIMINATION against - - Veterans continues ... - - Bank Mortgage was transferred to Quicken Loans in - ; Since then, Quicken has failed to comply with Regulatory Laws. I Filed several complaints with Quicken who failed to resolve or ignored problems. 1. -, received Check ( - ) for $120.00 after - merger that 's worthless. 2. Denied Refinance 30 yr ARM to 15 yr Fixed Mortgage since -/-/--present. Quicken Mortgage Manager informed me to refinance with other Mortgage companies after Quicken DENIED the Refinance of loan because it was n't within t...

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Quicken Loans Mortgage loan modification,collection,foreclosure

March 1, 2016 - I am in an active loan modification review with my lender Quicken Loans and have a trustee sale scheduled for tomorrow, - -, 2016 at -. I spoke with Quicken Loans and was informed that they will not be postponing my sale. I believe this is a form of dual tracking and completely illegal and are unsure why they are choosing not to assist me in this matter. I am now forced to hire counsel and help protect myself. ...

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Quicken Loans Mortgage loan servicing, payments, escrow account

December 6, 2015 - I had a - car accident in 2006 which left me - and - for quite some time. I am now clear headed and realize I was a victim of a predatory loan scam by Quicken. I now need to renegotiate this and/or get some relief such as the additional interest removed and a fixed rate. The loan has been sold several times. ...

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Quicken Loans Mortgage application, originator, mortgage broker

October 9, 2015 - After many high pressure phone calls, my wife listen to and gave information to Quicken Loans and won me in with the help of the salesman promise of a refinance to lower my monthly mortgage payments. Then he asked for $500.00, good faith money assuring use there would be no problem unless we backed out. All done on phone. My wife gave him all information he asked for including a government reduction loan attached to our mortgage with a 5 year forgiveness and no payments from us if we stayed here for 5 years. The Salesman assured us there was not problem and asked of $400.00 which we paid. ...

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Quicken Loans Mortgage settlement process and costs

June 12, 2015 - My name is - -, I purchased a property and obtained a conventional mortgage with Quicken loans at - - - - - -, AZ - on -/-/-. I recently received a threatening letter from - County Treasurer regarding unpaid property taxes for -/-/- before I even purchased or occupied the home. I have had - contacts with Quicken loans since I obtained that letter on -/-/-. Quicken did the research and has come back with an excuse that they did in fact make an error at closing but refuse to cover the $900.00 plus dollars the future tax lien would be for. Quicken...

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Quicken Loans Mortgage credit decision / underwriting

June 8, 2015 - Quicken Loans is not reporting my mortgage to the - credit bureaus. On my credit report, it states account is closed. This is affecting my credit rating. I was granted bankruptcy in 2013 for credit card debit. I have never been late on any mortgage payment. My account is current. Quicken Loans has been non compliant to any of my inquiries since the date of filing bankruptcy. ...

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Quicken Loans Mortgage credit decision / underwriting

May 29, 2015 - I got divorced in - of -. At the time of the divorce, part of the settlement was to allow my ex-wife to stay in our marital home since we had a young daughter. We agreed we did not want to disrupt her life. When I left the home as part of the settlement my ex-wife agreed to take over the house expenses and mortgage. It was an adjustable mortgage with - -. During the years she has tried to refinance the mortgage into her name before it began to adjust but does not qualify, we then tried to look at HARP options but the mortgage is not owned by - or - - so we were told no on ...

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Quicken Loans Mortgage settlement process and costs

May 14, 2015 - Applied for a loan with - -, a loan broker in -, T-. The loan was quoted verbally on -/-/15 by - - as 3.25 % with total fees of $1800.00 to be paid. This loan was - option on the original GFE issued by Quicken Loans, although the $1800.00 in fees was higher than on the GFE. Quicken issued several subsequent GFE 's, each one incorrect. As of the day of verbally being advised of loan approval, a correct GFE had not been received, however, we continued to proceed in good faith. A correct GFE was never received prior to closing. The final, incorrect, GFE, arrived via US...

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Quicken Loans Mortgage application, originator, mortgage broker

April 14, 2015 - my refinance loan was denied because they said that I did n't make enough money, i made - but they said they only would use - ...

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