Review and analysis of over 1 Mobile Wallet complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 1 official complaints related to Mobile wallet. Out of the 1 consumer complaints against U.S. Bancorp, 0% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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U.S. Bancorp Prepaid card unauthorized transactions/trans. issues December 30, 2015 - I called customer service on -/-/15 to report an unauthorized transaction to my permanent - visa - prepaid visa card. The transaction was for - from -. I WAS TOLD THAT I WAS CURRENTLY UNABLE TO DISPUTE THE TRANSACTION. THAT I WOULD NEED TO CONTACT THEM IN A WEEK OR SO ONCE THE TRANSACTION HAD CLEARED MY ACCOUNT. THEY ALSO SUGGESTED THAT I BLOCK MY CARD. I STATED THAT I NEEDED TO GO TO THE ATM MACHINE AND REMOVE MY MONEY AND THAT I WOULD CALL BACK ONCE I HAD DONE SO TO BLOCK THE CARD. I ARRIVED AT THE ATM MACHINE TO REMOVE MY FUNDS AND MY CARD HAD BEEN BLOCKED. I PLACED A SECO... |