Review and analysis of over 5 complaints against Higher Education Student Assistance Authority (HESAA)
Higher Education Student Assistance Authority (HESAA) consumers have reported over 5 official complaints related to Trouble with how payments are handled. Out of the 5 consumer complaints against Higher Education Student Assistance Authority (HESAA), 40% were disputed by the consumer (i.e. the consumer was not happy with how Higher Education Student Assistance Authority (HESAA) responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Higher Education Student Assistance Authority (HESAA) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer trouble with how payments are handled April 6, 2016 - I co-signed a student loan ( NJCLASS ) for my daughter, - -, in -. She was the first of our children to go to college and we were in unfamiliar territory when it came to financing. When my daughter left school in -, she began to be contacted by her lenders regarding repayment of her student loan obligations. The NJ Higher Education Student Assistance Authority ( NJHESAA ) did not contact us, for whatever reason. - began repayment with all of the other ( - ) lenders and remains in good standing. We were eventually contacted by - -, a law firm that represents NJHESAA, and... |
Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer trouble with how payments are handled January 15, 2016 - This is the second time I 'm contacting your organization with regards to my private student loans through HESAA ( New Jersey loan agency ). I 'm concerned about my amortization schedule. To my approximation, I 've made about $76000.00 in payments over the last 4.5 years towards my principal balance ( based on monthly payment schedule ), yet the balance has only decreased by about $6000.00 in the same time period. I 'm concerned they are not applying the proper amount to the principal balance and applying it primarily to the interest. With this lopsided allocation of interest over principa... |
Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer trouble with how payments are handled December 22, 2015 - I send - check electronically every month at the same time for my daughter 's student loans, and they always arrive on time. NJ Class made a clerical error and did not log the - checks on time, and claim that I paid late and now owe them this month 's and last months checks. I sent them proof of payment and they stated that those checks were for the previous month, which is incorrect. The payment is due on the - of the month, and I always pay so that they get the payments by the end of the previous month, which is a few days early. These loans were for - - -. ... |
Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer trouble with how payments are handled October 28, 2015 - I am consistently encountering website errors, extremely slow page load times, and unsecure connection warnings from different browsers when attempting to make online payments towards my - loan. Slow page loading prevents me from being able to manage my loan online or access the online payment center, even after returning to a loading page over an hour later. My internet connection is working and all my browsers ( - ) open up other student loan websites, like - - -, just fine. I do not want my payments being made over the phone or via mail so a working website is absolutely crit... |
Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer trouble with how payments are handled October 26, 2015 - I co signed loans for my - children through NJ Class. We got into billing disputes regarding unsent billing and other billing errors. We 've made monthly payment but its not what - says we owe. We 're paying the loan, we just disagree on the amount. Now they are attempting garnishment. ... |