Review and analysis of over 1 complaints against Higher Education Student Assistance Authority (HESAA)
Higher Education Student Assistance Authority (HESAA) consumers have reported over 1 official complaints related to Don't agree with fees charged. Out of the 1 consumer complaints against Higher Education Student Assistance Authority (HESAA), 0% were disputed by the consumer (i.e. the consumer was not happy with how Higher Education Student Assistance Authority (HESAA) responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Higher Education Student Assistance Authority (HESAA) resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Higher Education Student Assistance Authority (HESAA) Student loan dealing with my lender or servicer don't agree with fees charged February 4, 2016 - After 6+ years of being in good standing and consistently making payments on my student loans with HESAA ( NJClass ), I noticed a 0.75 % interest rate increase on all my loans. Upon researching the terms and conditions, this was applied because my account was in " default ''. From my records, I have only missed one payment and remitted payment within a few days. According to additional research, " defaulting '' occurs if payment has not been made in 270 days. I am appalled that I received no communication of the rate change and that one was placed on my account. ... |