GLA Collection Company, Inc. Debt Collection Complaint

False statements or representation attempted to collect wrong amount

GLA Collection Company, Inc. Debt collection department,

I do not know False statements or representation Attempted to collect wrong amount Kentucky

Submitted settlement offer letters paying GLA Collections the full balance of my collection accounts totaling up to $380.00 on -. Received a call today stating that they would not accept the payments due to not being the full amount, although those were the total balances reporting to my credit report. Followed up with a supervisor who then told me the actual amount has increased to - dollars in full. He also told me submitting a total of $620.00 would settle the accounts although he just stated they do not take settlements. My credit report that was pulled on -/2016 is reporting separate balances of $150.00, $110.00, $56.00, and $56.00. In the settlement offer letter submitted i stated if they do not accept the payment to submit the money orders/payments directly to me which they have not done. Please advise.

GLA Collection Company, Inc. customer in Kentucky
Mar 29, 2017

* Source: CFPB Complaint Database

GLA Collection Company, Inc. response to complaint:
Closed with explanation

Consumer disputes how GLA Collection Company, Inc. handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more