TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Incorrect information on credit report account status

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Incorrect information on credit report Account status North Carolina

After paying - they sent me a bill saying that I still owed them money and late fees. I called them to settle the issue. Spoke to a representive and supervisor on -/-/2017 on - seperate accounts, - and -.Bottom line we cleared all accounts.They agreed to dismiss the -.dollar late fee for - which paid that out..- had a late fee of - dollars on it, be reminded that these bills were paid in full. They were sending me a bill for late fees. To clear out all accounts as well as future accounts I agreed to pay the - dollars late which I did at the time and close out all accounts. They agreed and we proceeded. On -/-/2017 I received a letter from them stating that I had until -/-/2017 to send them - dollars.After calling them again and reminding them that they made this arrangement, they said yes but after further investigating they could not do it. To me you made the arrangement, we settled it and I'am done. -, instead of excepting their responsibility puts a negative report on my credit report never mind the fact that I have been dealing with them for years with serveral differant accounts with never a problem but this was of their doing. I WONT IT OFF!!!

TransUnion Intermediate Holdings, Inc. customer in North Carolina
Mar 28, 2017

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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