U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I applied for a HAMP loan modification in either -/-/- or -/-/-. The reason for the request for loan assistance was due to the fact my husband - in -/-/- leaving me and my - young children with no life insurance. We were unprepared for his -. After this event I want to keep my children in as stable environment as possible. I put in my package to US Bank ( - ). I stayed in touch with him, provided all documents requested and was told the file was complete. In -/-/- I received a letter ( dated -/-/- ) saying we were thrown out of loan mitigation saying I owed the following items : 1. a business tax return for a business only my - husband was involved with. They claimed portions of the business tax return were not


This request for my - husband 's return is irrelevant to my loan. modification requests. I am not currently nor was I ever a participant in his business. 2. They requested my pay stubs. I provided this multiple times. - confirmed receipt as well as profit and loss statements, bank statements and any other documents they needed to review my request. They continue to stonewall me. I originally filed a complaint with the CFPB on -/-/-. US Bank threw me out and denied my request even while the complaint with your agency is active.