U.S. Bancorp Bank Account Or Service Complaint

Cashing a check without an account Deposits and withdrawals

U.S. Bancorp Bank account or service department,

Cashing a check without an account Deposits and withdrawals Missouri

I was given a cashier check No, - issued by US Bank on -/-/-. The Purpose/Remitter : - issued per notation on the check at - -, in -, KS. Around - on -/-/- I went to the US Bank Branch on -, -, MO - to cash it. Teller - Ask for my ID. I gave her my driver 's license She asked to install my thumb print on the check. Then she said it cost me $7.00 Fee to cash the Cashier 's check that was issue by their own bank in different branch. I asked to see the manager -. She also demanded that I pay $7.00 fee. I told her that her bank already charged $7.00 to issue the check and the Bank already had the money in their possession and use for three days, yet they try to charge another fee to give it back. She rudely told me that that is the way it is and tried to get me open an account with the Bank. I took the check to another Branch of the US Bank on - in - MO. The same story, -, Assistant Vice President, also demanded that I pay $7.00 to cash the banks own Cashier 's Check. He added that this is the bank policy and showed me their policy and said all other banks are doing it. This policy, if truly permitted, is Price Gouging, The banks are ripping off the public by charging them twice for the same transaction. Is it true that the banks have the prerogative to charge public any fee they want without a government supervision and control?

U.S. Bancorp customer in Missouri
Mar 11, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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