Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Credit determination Texas

In -/-/- all of my debit cards where hacked into and someone tried to purchase numerous items including monthly arch payments. I did complete a Fraud Alert for 90 days on -/-/-. ( - is the 90 days grace period to be removed ). On -/-/- someone open an bank account with Synchrony Bank and tried to applied for credit. The application was declined and it was reported to - Credit Bureau. On -/-/- ( approx time - am ) I called the credit department with Synchrony Bank at ( - ). I talked to representative - he asked for my social security number, I informed representative - whoever open this account was a hacker therefore, I could not provide my full social security and suggest I could provide the last four for his verification. I told this representative - I did not want to provide my full social security over the phone it would be stupid for me to provide my full social security when I did not open this account. Whoever open this bank account did this illegal with my social security number. I never apply for a credit card or open an bank account with Synchrony Bank.


bureau or close this account he kept asking for my social security which, I told him on numerous time someone hack my personal information from my banks, obtaining my debit cards information which could include my social security number I did not open any account from Synchrony Bank. Per representative - he could not assist me to remove this inquiry from - Credit Bureau or close this account until I provide my full social security number to verified my account. Again I explained to representative - I did not open a account with Synchrony Bank, however he still did not understand my request and would not accept the last four digit of my social security for his verification methods.