Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Billing disputes New York

-/-/- I ordered - face creams on the internet one called - and -. The first cost $5.00 and the second $3.00 and for some reason another $.00 each from a company - CA -.I did n't like the product so I followed the instructions on the paper enclosed with the products. I recieved - dispute numbers - and -. I was told to return the samples which I did and that would be the end of it. These products were put on my - rewards mastercard. On my next statement I was charged $97.00 and $100.00 these charges were not authorized by me. I followed the instructions, had to pay for the shipping to return the products. To my knowledge I had done my share of what was required to have these charges taken off my bill. .On -/-/- my credit card statement ending in - was a negative - $ -.I have not used this card, I cancelled it and have n't used it since. On -/-/- I recieved a bill with not only the charges previously charged back in -/-/-, but also the charge of $40.00 annual fee for a card that I had thought I cancelled. When I call the Barclaycard - mastercard, they tell me that they are still looking into it, and the charges remain until they make up there minds. In my last conversation with them I was on a three way conversation where the person on the other end asked me to send a copy of my social security number and a copy of my drivers license. I have never heard of such a thing I thought this was a reputable company Barclay Card services. I have had a -card for 15 years when it was - - There was never a problem. In conclution I have done everything possible on my part to have these charges removed, I no longer have the product, ,and to think that the credit card that I have had for years while it was - - has changed to this level upsets me terribly..