Union Bank Bank Account Or Service Complaint

Union Bank Bank account or service department,

Checking account Deposits and withdrawals California

I put in several request for Documents used in my Claim with MUFG Union Bank, all have not been honored, I 've also been called a " - '' on the phone by Office of The President Officer - -. Under Regulation E guidelines, The Consumer is entitled to all Documents used or relied upon in The Investigation, nowhere in The Regulation does it say unless the Documents are considered internal, it actually uses the word ANY, meaning ALL.