Barclays PLC Credit Card Complaint

Convenience checks

Barclays PLC Credit card department,

Convenience checks Nevada

A fraudulent convenience check was written on my account last -/-/-. I never had the check in my possession and reported the fraud to Barclay on -/-/-. Since then I 've been given the run-around with different numbers to call and - different reference numbers and a case number. Even though I have an email that states " Please be advised that transactions placed in dispute do not accrue finance charges and are not included in your repeat payment amount while the charges are being investigated, '' I am being harassed with late payment emails and threats to my credit rating.

Barclays PLC customer in Nevada
Feb 13, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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