Bank of America Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Bank of America Bank account or service department,

Checking account Deposits and withdrawals California

I have been a customer of BofA for 22 years and I am so mad at how they do their entries on activities in our accounts. Like on -/-/2017 my available balance was $57.00. I issued a check to - - - for $50.00 that was presented to the bank on the same day and is showed on my account activity only that they paid the check but made it appear that is still in process so they were able to charge me an overdraft fee of $36.00 when I have enough to cover that check. And today when I called they were telling me that they were still waiting for a transaction for $12.00 so they can charge me another fee. I just deposited $70.00 this morning so I have enough to pay for this. I can see how shady the banks are. What if a customer does not have online banking and can not check their account everyday like me or they do not have a checkbook to balance their accounts. And this is why we need CFPB to help us.

Bank of America customer in California
Feb 12, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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