A.R.M. Solutions, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

A.R.M. Solutions, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine California

I know newspapers are struggling to stay in business these days because it seems only old people read them. But they can not force you to take their paper. We had a 13 week subscription, for $27.00, that had ended. The - sent a renewal for 13 weeks for $55.00. My husband decided it was too much money so he wrote cancel on the renewal and returned it to the -. The - continued to deliver the paper and send us bills. The - called day and night to get us to renew. We kept telling them we did not want the paper to take us off their phone list. Then a women called from the - to say we had to pay for the papers. I told her we had not ordered them and were not going to pay. We then received a letter from A.R.M. Solutions, Inc. at -. - -, -, Ca - a collection agency. All this time the - kept calling to get us to take the paper. Finally someone offered my husband the paper at a cheap price for 13 weeks. He said ok, then they told him he would have to pay the $55.00 for the papers we had not ordered. He told them to forget it. My husband is - years old. He enjoys reading the paper, but not at any price. I do n't like to be taken advantaged of. At the advice of the Consumer Financial Bureau we sent a letter to the collection agency saying we disputed the charge. This is very stressful.

A.R.M. Solutions, Inc. customer in California
Feb 06, 2017

* Source: CFPB Complaint Database

A.R.M. Solutions, Inc. response to complaint:
Closed with explanation

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