Federal student loan servicing Dealing with my lender or servicer don't agree with fees charged
Brelvis Consulting, LLC Student loan department,
Federal student loan servicing Dealing with my lender or servicer Don't agree with fees charged New York
I received information from the Student Loan Help Center about a program attached to President Obama 's affordable care act. I was told that this program would allow me to reduce my monthly payments and eventually have my loans forgiven after 20 years instead of -. I was told this would all be done for me for a one time fee that can be split up over 3 months. I would have to fill out an application and " e-sign '' it to complete the application process. However, part of what I was told to " e-sign '' turned out to be some kind of legal contract that I was not informed of. I was told that I would only have to sign in - places and it turns out that my e-signature was placed in at least - other places. Throughout this entire process, the worker over the phone heavily implied that this was run through the government and that they were in fact part of the government. At no point in time was it disclosed to me this was a private company or that I can apply for these type of relief methods myself. This whole process may not be fraudulent but it is predatory. It preys on the fear many students have with large debt and convinces us of a golden way out. As it turns out, the old saying If it 's too good to be true, then it probably is. '' was correct.
Brelvis Consulting, LLC customer in New York
Jan 26, 2017
* Source: CFPB Complaint Database
Brelvis Consulting, LLC response to complaint:
Closed with monetary relief
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