Amsher Collection Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action attempted to/collected exempt funds

Amsher Collection Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Taking/threatening an illegal action Attempted to/Collected exempt funds Florida

My friend - - and I, we had together a phone account on -. A few months ago we decided to move the account to - causing generating a debt with - but covered by the - - - because we were doing a Buy-Out. The - company sent - prepaid cards where - were lost and we had to wait until the processed the new ones. During this time, the Company Amsher were calling trying to collect the debt for the - account that was closed ( in around less than 3 month ) We explained to them that we were waiting the prepaid cards from - in order to pay. - -, my friend, one day call me and says that a representative from Amsher was calling him continuously and he does n't speak -, so I told him to allow them to call me directly. I spoke with a lady I do n't remember her name, but was the same lady all the time we spoke in many occasions, also we made a payment for around $1600.00 with the - first prepaid cards that arrived around - 2017. On - -, 2017 this lady called me and


PAYMENT I told the lady that she has to wait until we receive the prepaid cards in order to pay the rest, because that debt is not under my name! Today, while I was checking my bank account, I found that my account was debited for $1200.00 from AMSHER without any verbal or written authorization!!! they took the attribution to charge my account without know if I had money or not, without matter them if it would affect me or not, also I am traveling with my wife and my mother-in-law on Thursday -, 2017, we already have the flights tickets and they had destroyed all my plans, because something that is not my responsibility and I am trying to help a friend mine, this IS NOT MY DEBT! My friend name is - - - and the last - number for his social are -. There is no way to provide this information in this complaint.

Amsher Collection Services, Inc. customer in Florida
Jan 22, 2017

* Source: CFPB Complaint Database

Amsher Collection Services, Inc. response to complaint:
Closed with explanation

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Contact Amsher Collection Services, Inc.

http://www.amsher.com/
844-227-4627
[email protected]
4524 Southlake Pkwy, Suite 15
Birmingham AL 35244

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