Bank of America Credit Card Complaint

Closing/Cancelling account

Bank of America Credit card department,

Closing/Cancelling account California

This is a supplemental complaint ( in reference to CFPB complaint number - ). I just received an email from Bank of America asking me to settle the debt again. This debt was supposed to already be settled, and now this company while reporting that they are looking into the inconsistencies of my account and requesting a 60-day extension they are trying to settle the debt a second time for the remaining amount that was already settled. This company completely disregarded my concerns and my initial complaint and attempted a round-about way to try and obtain more money from me, money for the difference in amount of the first settlement. Additionally, this company charged off my account - after settlement for $3800.00 less than what was previously owed. Now they are trying to settle the settlement difference, while my account is still charged-off and negatively impacting my credit score unjustly.


was n't and that this particular bank has also misstated inconsistent statements across a few reporting agencies. I have found that with - they show that I made no payments from - - to - -, and my account magically went into good standing - - and up to - -, until I was " delinquent '' again and charged off - -. However with - it shows that this account was closed - - ( consistent with settlement talks ), but the last payment received was - -. This is highly inconsistent with what they reported to -. I am also wondering how payments and delinquencies can be made on a closed account dated before additional changes were made to the account.

Bank of America customer in California
Jan 19, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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