Brelvis Consulting, LLC Student Loan Complaint

Brelvis Consulting, LLC Student loan department,

Federal student loan servicing Dealing with my lender or servicer Received bad information about my loan Wisconsin

The Student Loan Help Center ( - was the person I talked to at ( - ) - ext. - ) claimed they would set up a consolidation for my federal loans, arrange a temporary forbearance during the process, enroll me in the Public Service Loan Forgiveness, and arrange my new monthly payment to be $110.00 if I filed married-filing-separately or $240.00 if I did not change my tax filing status. For these services, they charged me $990.00, which I paid in - installments. The first payment of $240.00 was taken from my checking account the day I agreed to these terms. Within a couple of days later, I submitted a notorized power of attorney release and my federal tax statement from the previous year, which they had requested. In -, I received a loan payment plan from - -, the new servicing agency that has been assigned to service my consolidated loan. The payment was set at $330.00. I called them to ask why it was so high and they told me it had been set using the


in any forgiveness program, and that the consolidation of my loans caused me to lose any retroactive forgiveness I may have coming once I enroll myself in the federal forgiveness program. They also have notified me that they have denied my power-of-attorney. I called Student Loan Help Center to ask why my payment was so high and -, who set the whole process in action, told me that " It will happen. ", but that I would have to talk to another representative, who she forwarded my call to. I was on hold for a very long time and gave up. My bank is currently pursuing a dispute of the four payments that Student Loan Help Center has extracted from my checking account.